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COVID-19 UPDATE

COVID-19 update

At Hilti we take COVID-19 very seriously and our highest priority is to ensure the safety of employees and their families - as well as customers and business partners. At the same time, we know you rely on us to help keep your business moving forward. Be assured that we have plans in place to continue to achieve both these goals.

Our business thus continues as before, but we have introduced new safety measures, based on recommendations and guidelines from the Danish Government and the Health Authorities.   

 

We take our precautions 

  • Our employees in Hilti continue to work and support and advise our customers around Denmark when strictly necessary, but we prefer virtual contact
  • Business-critical internal as well as external meetings never happen in larger groups than five
  • All our stores are open and have full inventory. We have implemented measures in all our stores such as extra cleaning and available hand sanitizer
  • When visiting our Hilti Stores, we will ask you to call the store before visiting or use our Click & Collect service via Hilti.dk so we can pack your goods for you and minimize physical contact.
  • When placing an order, we prefer this to be done through our website, Hilti.dk, or through our customer service on +45 44 88 80 80. In this way we avoid unnecessary physical contact and can minimize the risk of infection spreading.   

 

Our supply chain and deliveries continue

  • We have not seen a major impact on our product availability and value chain either locally or globally at this time
  • We have taken extra measures in our warehouse to protect our staff and operations, which may have some impact on delivery times. We apologize for any inconvenience
  • We follow the development on an ongoing basis and, as far as possible, take all necessary measures to ensure inventory and delivery
  • Our Tool Service Center remains open for service and repair of tools
  • We work continuously to ensure the highest possible level of service and to analyze the potential long-term impact of the current situation.

Through the above measures, we will continue to do our utmost to keep the wheels of the construction business going, without compromising the safety of our employees or customers in any way. We also point out that we, locally as well as globally, in Hilti are constantly updating our measures and asking for an understanding of further changes to our business process that we may need to implement.

Keep up to date via our website www.hilti.dk and on our  LinkedIn

 

Axel Franck 
General Manager, Hilti Danmark

 

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